- Important: These instructions are officially provided by Microsoft as a troubleshooting solution if online activation doesn't pass.

https://support.microsoft.com/en-us/office/activate-office-using-the-activation-wizard-1144e0de-e849-496e-8e33-ed6fb1b34202?ui=en-us&rs=en-us&ad=us

PLEASE FOLLOW THE STEPS BELOW TO ACTIVATE YOUR OFFICE 2019 BY PHONE:

1. In the Activation Wizard, select I want to activate the software by telephone, and then select Next. If nothing happens when you select Next, use the Enter key on your keyboard.

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2. Under Step 1 in the Activation Wizard, select your country/region, and then call the Product Activation Center phone number that’s listed under the country/region you selected.

This is an automated system, so you wouldn't talk with anybody.

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3. When prompted by the Product Activation Center, provide the Installation ID that's shown in the Activation Wizard under Step 2.

it will ask how many times the Key is activated, please write 0

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4. The Product Activation Center will provide a Confirmation ID that you enter in the Activation Wizard under Step 3.

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5. Select Next and follow the prompts to complete the activation process. If nothing happens when you select Next, use the Enter key on your keyboard.